Contact New York Online Casinos: Questions & Corrections

You must be 21 or older to gamble. Gambling involves risk and can lead to losses. If you need help, call 1-800-GAMBLER or New York's HOPEline at 1-877-8-HOPENY (1-877-846-7369). Both are free and confidential.

This is the contact page for New York Online Casinos, an independent comparison site. Use it to ask a question about our reviews, flag something that looks wrong, or raise an editorial or business matter. Look for a "Contact" or "Email" link in the site header or footer, or use the contact form if one appears on this page. We do not publish a phone number or a street address.

What we can help with

Questions about our reviews. Ask how a site was assessed, what a rating means, or why one operator ranks above another.
Corrections. If a bonus term, payment method, or licensing detail looks out of date, tell us. Include the page, the statement, and any source you have. We check corrections against the operator's own published terms.
Suggestions. Tell us what you want compared, such as banking, payout speed, mobile play, or game range.
Business and editorial enquiries. Introduce yourself and explain what you have in mind.
Responsible gambling concerns. Mention this in your message and we will point you to support resources.

What we cannot help with

We are a review site, not a casino. We do not run any of the operators we cover, and we cannot access your account there. That means we cannot do any of the following:

Resolve a withdrawal delay, a bonus dispute, or a verification problem.
Reset a password or close an account.
Act as a go-between with an operator.
Give legal or tax advice. For those questions, consult a qualified professional.

For account problems, use the support channel on the operator's own site, such as live chat or email. Keep screenshots and copies of your messages. Check the terms you agreed to before you write.

Tips for a faster reply

Put the topic in the subject line, for example "Correction: bonus terms".
Name the page and the operator you mean.
Quote the exact line you are asking about.
Do not send passwords, card numbers, or identity documents. We never need them.

How we handle your message

A person reads each message. We do not set a guaranteed reply time, and busy periods can slow us down. We use your details only to answer you. Commercial relationships do not influence rankings, and a message from an operator does not change an operator's position. Our ratings are editorial assessments. They are not customer-review scores.

A note on legality in New York

New York regulates online sports betting, but it has not legalized online casino gaming. Some sites we review are offshore or sweepstakes-style platforms, and their availability and legal status for New York residents can differ. Check each operator's terms, licensing statement, and eligibility rules yourself before you sign up. If you are unsure about the law, consult a professional. Always read the wagering requirements, time limits, and eligibility rules attached to any bonus before you accept it.

If gambling is causing you harm

Please do not wait for us to reply. Call 1-800-GAMBLER or HOPEline at 1-877-8-HOPENY. You can also use the deposit limits, time-outs, and self-exclusion tools that licensed operators provide. Never gamble money you cannot afford to lose, and never gamble to recover losses or to escape stress.

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